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Journal of Hospitality & Leisure Marketing is a peer-reviewed journal published by Taylor & Francis, covering Customer Service Quality and Loyalty, Diverse Aspects of Tourism Research, Digital Marketing and Social Media.
| Publisher | Taylor & Francis |
|---|---|
| Reference style | Author–year (Chicago, T&F) Author–year — (Smith, 2023) in the text Smith, Ada, Ben Jones, and Cara Lee. 2023. "A Representative Article Title." Journal of Hospitality & Leisure Marketing 12 (3): 45–58.
Formats any DOI in Journal of Hospitality & Leisure Marketing style. No sign-up. |
| Publishes research in | Customer Service Quality and Loyalty Diverse Aspects of Tourism Research Digital Marketing and Social Media Consumer Behavior in Brand Consumption and Identification Consumer Retail Behavior Studies |
| ISSN | 1050-7051 |
| h-index | 52 |
| i10-index | 214 |
| Total citations | 10,099 |
| Top institutions publishing here | Michigan State University |
| Journal website | www.tandfonline.com |
| You get | A submission-ready PDF and the editable LaTeX source — ready to submit. |
Citations each year’s papers have accumulated so far — the most recent years are still building up.
ABSTRACT The purpose of this paper is to explore the concept of destination risk perception by focusing on Israel. Based on numerous previous studies and expert opinions, a comprehensive “theory-based” questionnaire was designed. Data were collected from 760 tourists visiting Israel. The factor analysis revealed 6 factors: “human-induced risk,” “financial,” “service quality,” “socio-psychological,” “natural disaster…
The hotel industry faces the difficult task of managing the temporal demand for its product. Also, the supply of rooms has outpaced the demand over the last decade. Under this competitive environment, hotels have two basic means of achieving a sustainable competitive advantage within their product markets: (1) low price or (2) high quality. This…
A path model is developed and tested that relates customers' perceptions of performance on multiple dimensions to the perceived level of overall quality possessed by the property, satisfaction with the lodging experience, and their willingness to provide positive word-of-mouth (WOM). Results suggest that customers' intentions to provide positive WOM primarily are a function of their…
ABSTRACT This study investigates the effects of perceived price and brand image on perceived quality, trust, perceived value, and travelers' purchase intentions for online hotel booking. The results of this study suggest that if leisure travelers perceive that a price offered by a hotel is more affordable than their internal price standard or competing prices,…
Abstract Service quality, perceived value and customer satisfaction are variables of high interest to marketers. These variables have been suggested to have an influence on customers' post-purchase behavior. The research presented in this article aims to examine the crucial role these variables play in shaping post-purchase behavior within the context of restaurant industry. Data were…
