DocuGuru
Springer Nature

Customer Needs and Solutions Template

Write in a clean editor, then format for Customer Needs and Solutions in one click — DocuGuru applies the official Springer Nature template with numbered references and exports a submission-ready PDF plus the editable LaTeX source. Free to start.

Use this template

About the Customer Needs and Solutions format

Customer Needs and Solutions is a peer-reviewed journal published by Springer Nature, covering Consumer Market Behavior and Pricing, Consumer Behavior in Brand Consumption and Identification, Customer Service Quality and Loyalty.

PublisherSpringer Nature
Reference styleNumbered (Springer Basic)
Numbered — [1], [2] in the text
1. Smith A, Jones B, Lee C (2023) A representative article title. Customer Needs and Solutions 12:45–58

Formats any DOI in Customer Needs and Solutions style. No sign-up.

Publishes research inConsumer Market Behavior and Pricing Consumer Behavior in Brand Consumption and Identification Customer Service Quality and Loyalty Digital Marketing and Social Media Digital Platforms and Economics
ISSN2196-291X
Citation impact (2-yr)8.33
h-index22
i10-index43
Total citations2,271
Article processing charge$2,990
Top institutions publishing herePennsylvania State University
Journal websitelink.springer.com
You getA submission-ready PDF and the editable LaTeX source — ready to submit.

Papers published in Customer Needs and Solutions per year

29
2014
30
2015
7
2016
16
2017
4
2018
13
2019
9
2020
10
2021
9
2022
8
2023
8
2024
9
2025

Citation impact of Customer Needs and Solutions by publication year

326
2014
477
2015
34
2016
864
2017
13
2018
152
2019
73
2020
9
2021
46
2022
30
2023
183
2024
5
2025

Citations each year’s papers have accumulated so far — the most recent years are still building up.

Most-cited papers in Customer Needs and Solutions

Consumer Choice and Autonomy in the Age of Artificial Intelligence and Big Data

Quentin André, Ziv Carmon, Klaus Wertenbroch et al. · 18 Dec 2017

Recent developments in the field of artificial intelligence and data analytics are facilitating the automation of some consumer chores (e.g., in smart homes and in self-driving cars) and allow the emergence of big-data-driven, micro-targeting marketing practices (e.g., personalized content recommendation algorithms). We contend that those developments can generate a tension for marketers, consumers, and policy…

308 citations Cite SaveGo to paper →
Sentiment Analysis in the Age of Generative AI

Jan Ole Krugmann, Jochen Hartmann · 5 Mar 2024

Abstract In the rapidly advancing age of Generative AI, Large Language Models (LLMs) such as ChatGPT stand at the forefront of disrupting marketing practice and research. This paper presents a comprehensive exploration of LLMs’ proficiency in sentiment analysis, a core task in marketing research for understanding consumer emotions, opinions, and perceptions. We benchmark the performance…

168 citations Cite SaveGo to paper →

Customer Needs and Solutions template — frequently asked questions

How do I write a paper in the Customer Needs and Solutions format?
In DocuGuru you write your manuscript in a normal editor — no LaTeX setup required — and select the Customer Needs and Solutions template. When you export, DocuGuru compiles the paper into the official Springer Nature format and hands you a submission-ready PDF along with the editable LaTeX source.
What reference style does Customer Needs and Solutions use?
Customer Needs and Solutions uses Numbered (Springer Basic) references, shown as numbered [1], [2] markers in the text. DocuGuru formats every in-text citation and the reference list in this exact style automatically. A reference appears like this: 1. Smith A, Jones B, Lee C (2023) A representative article title. Customer Needs and Solutions 12:45–58
Do I need to know LaTeX to submit to Customer Needs and Solutions?
No. DocuGuru generates the sn-jnl LaTeX class and compiles the PDF for you in the background, so you get a Springer Nature-ready Customer Needs and Solutions document without writing any LaTeX. If you do want it, the LaTeX source is included in the export.
Can I import an existing draft into the Customer Needs and Solutions template?
Yes. Paste or upload your current manuscript — Word, LaTeX, Markdown, or plain text — and DocuGuru reflows it into the Customer Needs and Solutions format with correct headings, figures, tables, and numbered citations.
Who publishes Customer Needs and Solutions?
Customer Needs and Solutions is a multidisciplinary journal published by Springer Nature. DocuGuru's Customer Needs and Solutions template matches Springer Nature's official submission format.
Can I export a submission-ready Customer Needs and Solutions PDF?
Yes — DocuGuru produces a PDF built with the official Customer Needs and Solutions template (the sn-jnl class) that is ready to submit to Springer Nature, together with the matching LaTeX source files.
How much does the Customer Needs and Solutions template cost?
You can start writing in the Customer Needs and Solutions template for free. Exporting the final submission-ready Customer Needs and Solutions PDF and LaTeX source is part of DocuGuru's paid plans — see the app for current pricing.
Use the Customer Needs and Solutions template