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Journal of Information Technology Teaching Cases is a peer-reviewed journal published by SAGE, covering Big Data and Business Intelligence, Information Technology Governance and Strategy, Outsourcing and Supply Chain Management.
| Publisher | SAGE |
|---|---|
| Reference style | Author–year (Harvard) Author–year — (Smith, 2023) in the text Smith, A., Jones, B. and Lee, C. (2023) 'A representative article title', Journal of Information Technology Teaching Cases, 12(3), pp. 45–58.
Formats any DOI in Journal of Information Technology Teaching Cases style. No sign-up. |
| Publishes research in | Big Data and Business Intelligence Information Technology Governance and Strategy Outsourcing and Supply Chain Management FinTech, Crowdfunding, Digital Finance Digital Platforms and Economics |
| ISSN | 2043-8869 |
| Citation impact (2-yr) | 0.9 |
| h-index | 19 |
| i10-index | 46 |
| Total citations | 2,197 |
| Top institutions publishing here | SRM Institute of Science and Technology |
| Journal website | journals.sagepub.com |
| You get | A submission-ready PDF and the editable LaTeX source — ready to submit. |
Citations each year’s papers have accumulated so far — the most recent years are still building up.
OpusCapita Group is a Finnish company offering financial processes and outsourcing services to medium-sized companies and large corporations. OpusCapita particularly focuses on comprehensive Purchase-to-Pay and Order-to-Cash processes. In hopes to stay ahead of the curve in financial process automation, OpusCapita is betting on Robotic Process Automation (RPA). This teaching case presents challenges faced by Mr.…
The case presents a series of dilemmas facing senior executives thinking through the potential application of robotic process automation (RPA) into a human resource (HR) function and global business service (GBS) operations. The executives are pointed to successful RPA implementation by business process service provider Xchanging, operating in the back office of the London insurance…
IKEA, a worldwide known “Assemble & Install-It-Yourself” furniture company with Swedish origin, launched an augmented reality app, namely, IKEA Place, that aimed to solve practical problems surrounding furniture shopping in September 2017. The IKEA Place, which used augmented reality to allow its users to visualize how furniture will look in their own home, is examined…
In January of 2018, AMAZON.COM Inc. (Amazon) opened its first self-service Amazon Go convenience store in Seattle, Washington. Armed only with a smartphone app tied to a credit card, a customer could enter the store, select merchandise from the aisles and refrigeration cases, and just walk out—no lines, no waiting, no cashier. A can of…
The case is about the urge for improving the processes and utilizing technologies available in market for Human Resource Management Services especially in recruitment. The dilemma in the case is whether the company should opt for automation or not. And if the company is adopting automation to support workforce planning and recruitment functions, is the…
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