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Health Services Management Research is a peer-reviewed journal published by SAGE, covering Healthcare Policy and Management, Primary Care and Health Outcomes, Healthcare Quality and Management.
| Publisher | SAGE |
|---|---|
| Reference style | Author–year (Harvard) Author–year — (Smith, 2023) in the text Smith, A., Jones, B. and Lee, C. (2023) 'A representative article title', Health Services Management Research, 12(3), pp. 45–58.
Formats any DOI in Health Services Management Research style. No sign-up. |
| Publishes research in | Healthcare Policy and Management Primary Care and Health Outcomes Healthcare Quality and Management Health Systems, Economic Evaluations, Quality of Life Patient Satisfaction in Healthcare |
| ISSN | 0951-4848 |
| Citation impact (2-yr) | 0.97 |
| h-index | 51 |
| i10-index | 383 |
| Total citations | 14,001 |
| Top institutions publishing here | University of Birmingham |
| Journal website | hsm.sagepub.com |
| You get | A submission-ready PDF and the editable LaTeX source — ready to submit. |
Citations each year’s papers have accumulated so far — the most recent years are still building up.
Job stress is a serious threat to the quality of working life (QWL) of health-care employees and can cause hostility, aggression, absenteeism and turnover, as well as reduced productivity. In addition, job stress among employees affects the quality of health-care services. The purpose of this study was to gain a better understanding of the relationships…
Given the increasing importance of performance indicators in current UK health policy, this paper provides a systematic review of empirical and theoretical writings concerning their use to improve health care quality. The paper outlines potential problems and explores how best to derive, implement and use performance indicator data, presenting results thematically. The two principal uses…
The purpose of this descriptive, co-relational and cross-sectional study was to gain a better understanding of the relationships between job satisfaction and organizational commitment of employees, and their impact on turnover intention at Isfahan Hospitals, Isfahan, Iran, in 2005. Data were collected by the distribution of two questionnaires among 629 employees of these hospitals through…
Organizational performance remains an elusive concept despite its importance to health care organizations' (HCOs') management and analysis. This paper uses Parsons' social system action theory to develop a comprehensive theoretically grounded framework by which to overcome the current fragmented approach to HCO performance management. The Parsonian perspective focuses on four fundamental functions that an HCO…
Introduction Process mapping provides insight into systems and processes in which improvement interventions are introduced and is seen as useful in healthcare quality improvement projects. There is little empirical evidence on the use of process mapping in healthcare practice. This study advances understanding of the benefits and success factors of process mapping within quality improvement…
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