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International Journal of Services and Standards is a peer-reviewed journal published by Inderscience, covering Technology Adoption and User Behaviour, Customer Service Quality and Loyalty, Digital Marketing and Social Media.
| Publisher | Inderscience |
|---|---|
| Reference style | Author–year (Harvard/AGSM) Author–year — (Smith, 2023) in the text Smith, A., Jones, B. and Lee, C. (2023) 'A representative article title', International Journal of Services and Standards, 12(3), pp. 45–58.
Formats any DOI in International Journal of Services and Standards style. No sign-up. |
| Publishes research in | Technology Adoption and User Behaviour Customer Service Quality and Loyalty Digital Marketing and Social Media Consumer Retail Behavior Studies Service-Oriented Architecture and Web Services |
| ISSN | 1740-8849 |
| Citation impact (2-yr) | 0.47 |
| h-index | 22 |
| i10-index | 72 |
| Total citations | 2,137 |
| Top institutions publishing here | University of North Texas |
| You get | A submission-ready PDF and the editable LaTeX source — ready to submit. |
Citations each year’s papers have accumulated so far — the most recent years are still building up.
Mobile banking has the potential to outperform the internet banking, since, the usage of internet in Yemen is very limited. The purpose of this study is to examine the effect of perceived risk and awareness as external variables on the technology acceptance model (TAM) for a comprehensive understanding of intention to use mobile banking. A…
This paper examines the 'experiential tourism' concept as reported in the academic and practitioner literature. Examples of experiential tourism around the world are examined. Standards for the experiential tourism concept suggested by the literature are developed and presented. Using the standards framework developed, a specific rural regional planning process is used to describe a sample…
Traditional software development process emphasises testing techniques, but show weakness in planning. However, it does not satisfy the requirement of the user to cause failure cost heavily. ISO 9001 Quality Management System, Capability Maturity Model (CMM) and Total Quality Management (TQM) are quality management technologies, which can be applied to the quality industry. In addition,…
As information and communication technology (ICT) is making the leap to transform all aspects of life, online learning has become widely viewed as the future of education. Because Yemen is lagging behind in the adoption of ICT, being faced with many challenges, limited resources, weak infrastructure, and a high student population, the focus of this…
Online reverse auctions provide several benefits, not only for the buying company, but also to the supplier as well. Opposite of auctions where buyers raise their purchasing prices to outbid another buyer, reverse auctions allow buyers to purchase goods or services from the supplier that will sell for the lowest price. With the many advantages,…
