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International Journal of Services and Operations Management is a peer-reviewed journal published by Inderscience, covering Quality and Supply Management, Customer Service Quality and Loyalty, Sustainable Supply Chain Management.
| Publisher | Inderscience |
|---|---|
| Reference style | Author–year (Harvard/AGSM) Author–year — (Smith, 2023) in the text Smith, A., Jones, B. and Lee, C. (2023) 'A representative article title', International Journal of Services and Operations Management, 12(3), pp. 45–58.
Formats any DOI in International Journal of Services and Operations Management style. No sign-up. |
| Publishes research in | Quality and Supply Management Customer Service Quality and Loyalty Sustainable Supply Chain Management Supply Chain Resilience and Risk Management Advanced Manufacturing and Logistics Optimization |
| ISSN | 1744-2370 |
| Citation impact (2-yr) | 0.21 |
| h-index | 35 |
| i10-index | 322 |
| Total citations | 10,043 |
| Top institutions publishing here | Vellore Institute of Technology University |
| Journal website | www.inderscience.com |
| You get | A submission-ready PDF and the editable LaTeX source — ready to submit. |
Citations each year’s papers have accumulated so far — the most recent years are still building up.
This article was published in the journal, International Journal of Services and Operations Management [© Inderscience] and the definitive version is available at: http://dx.doi.org/10.1504/IJSOM.2007.011459
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