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International Journal of Business Excellence is a peer-reviewed journal published by Inderscience, covering Quality and Supply Management, Customer Service Quality and Loyalty, Organizational and Employee Performance.
| Publisher | Inderscience |
|---|---|
| Reference style | Author–year (Harvard/AGSM) Author–year — (Smith, 2023) in the text Smith, A., Jones, B. and Lee, C. (2023) 'A representative article title', International Journal of Business Excellence, 12(3), pp. 45–58.
Formats any DOI in International Journal of Business Excellence style. No sign-up. |
| Publishes research in | Quality and Supply Management Customer Service Quality and Loyalty Organizational and Employee Performance Technology Adoption and User Behaviour Consumer Retail Behavior Studies |
| ISSN | 1756-0047 |
| Citation impact (2-yr) | 0.47 |
| h-index | 31 |
| i10-index | 210 |
| Total citations | 7,564 |
| Top institutions publishing here | Indian Institute of Technology Roorkee |
| Journal website | www.inderscience.com |
| You get | A submission-ready PDF and the editable LaTeX source — ready to submit. |
Citations each year’s papers have accumulated so far — the most recent years are still building up.
The application of the TQM and Six Sigma in the plastic industry in Dubai is known for its commitment to quality products and competitive prices, making Dubai a world shopping destination in the world of plastics. Literature confirms the efficacy of TQM and Six Sigma to achieve quality and cost/price, efficiencies, competitiveness, consumer satisfaction and…
The study aimed to analyse and investigate the impact of cognitive styles (knowing style; planning style and creating style) on strategic innovation (strategic visualisation and imagination; generate ideas; evaluation ideas and implementation ideas) in Jordanian universities. The study population consists of Jordanian universities in Amman, while unit of sampling and analysis includes all (80) deans…
Research in crisis management involves a variety of perspectives, including crisis impacts, strategic vision and leadership, contingency planning and technical capabilities. However, crisis management mechanisms of small and medium enterprise (SMEs) were rarely investigated for sound theory building and practical guidance for management. The aim of this paper is to explore mechanisms by which SMEs…
This study aimed to identify the impact of mobile marketing on the customer's loyalty in Jordan. The dimensions of mobile marketing were interactivity, personalisation, localisation, and convenience. The study population consisted of the customers shopping through mobile in Jordan; samples of 403 customers were taken. Their responses were investigated using a questionnaire designed for this…
This paper aims to identify the barriers to innovation that influence the innovation capability of Portuguese manufacturing firms. The literature review about innovation makes use of two reference approaches: (1)the systemic and (2) the networks and interorganisational relationships. The database is obtained through the Community Innovation Survey II (CIS II) conducted by the Statistical Office…
